QM 240: Introduction to Management Information Systems

Instructor:           Dr. Aboul Ella Hassanien

Office hours:       

Web:                   http://www.cba.edu.kw/abo/

Assistant:            N.A.

Course Description

The increased application of information technologies has fundamentally altered the nature of work, business processes and the nature of competition in the past decade. This course is designed to provide students with learning experiences in the use, development and management of information systems to manage a modern organization.

Prerequisite

QM 130

Course Objective

By the end of this course, students will be able to:

·        Identify components of information systems (i.e., what they are): organization, management and technology and how they relate to each other.

·        Evaluate the effectiveness of business strategies involving IT components (i.e., how they affect the organization and its employees, and how they can make business more competitive and efficient).

·        Help students to assimilate the skills needed to manage and use information systems in today’s changing technological and organizational settings. Specifically: technical skills, analytical skills, communications skills (both written as well as verbal), and interpersonal skills.

Textbook

Kenneth C. Laudon and Jane P. Laudon, Management Information Systems: Managing the Digital FIRM, Nine edition

Course Outline:

 

Topic

Reading

Managing The Digital Firm

1.1  Why Information Systems [P. 7-13]

1.2 Perspectives on information systems [P. 13-24]

13. Contemporary Approaches to Information Systems [pp. 25-27]

Chapter 1, 1 weeks

Information Systems In The Enterprise

2.1. Major types of systems in organizations [p. 40-48]

2.2. Systems from a Functional Perspective [p. p. 48-53 ]

2.3 Integrating functions and business processes [pp. 54-61]

Chapter 2 -  2 weeks

Information Systems, Organizations, Management, and

Strategy

3.2 How information systems impacts organizations and business firms [p. 82-85]

3.4. Information systems & business strategy

13.1 Business decision making and the decision-making process (chapter 13, p. 460-463)

Chapter 3 – 1 1/2 weeks

The Digital Firm: Electronic Commerce And Electronic

Business

4.1 Electronic Commerce, Electronic Business, and the Emerging Digital Firm [p. 114-119]

4.2 Electronic Commerce [p. 119-130]

4.3. Electronic business and the digital firm

 

 

Chapter 4 - 1 1/2 weeks

Midterm 1- (covers the above chapters)- 15th of April 2008, from 16:30 to 18:00 or 18:30 to 20:00

Type of Questions: True/ False; MCQ, Matching, and 4 essay questions

Managing Data Resources

7.1  Organizing Data in a Traditional File Environment

7.2  The Database Approach to Data Management

7.3. Creating a data base environment

7.4  Database Trends

With Lab on MS Access (One week- this is a new task for Spring 2008)

Chapter 7  -  2 week

Information Systems Security And Control

10.1 System Vulnerability and Abuse [p. 342-??]

Chapter 10 - 1/2 week

Enterprise applications and business process integration

11.1.Enterprise systems (p. 380-383)

11.2. Supply chain management systems (p. 384-3932)

11.3. Customer relationship management systems (p. 393-398)

Chapter 11 - 1 week

The Wireless revolution (Oral Presentation to be assigned to students)

9.3. M-Commerce and mobile computing (p. 318-322)

9.4. Wireless technology in the enterprise (p. 323-327)

 

Chapter 9 - 1/2 week

Redesigning the Organization with Information Systems

14.3 Overview of Systems Development [P. 506-511] (without "modelling and designing system: structured and object-oriented methodologies")

14.4 Alternative System-building Approaches [P. 516-522]

Chapter 14 - 1  week

1st  June is the last day of courses

Final Exam 3rd of June from 12:30 to 14:30: chapters included are (7, 10, 11 and 14)

 True/False- Multiple Choice - and Matching - There is no open questions

 

 

 

Short Oral Presentation

Group of 2 to 3 Students need to select a topic for oral presentation

 

Oral Presentation Group

Chapter 10 (Section 10.4.)

Disaster recovery planning, security outsourcing, tools for security and control (firewall, intrusion detection systems, antivirus software, public key infrastructure, digital signature, digital certificate)

Chapter 12 (section 12.1., 12.2. and 12.3.)

Knowledge management (definition of knowledge, difference between information and knowledge, type of knowledge, knowledge management value, type of knowledge management systems), enterprise-wide knowledge management system (structured and unstructured knowledge), knowledge systems (knowledge for portal, collaboration tools, and learning management systems), intelligent techniques (expert systems, case-based reasoning, fuzzy logic systems, neural network, generic Algorithm, hybrid systems, intelligent agents)

Chapter 13 (section 13.1., 13.2., and 13.3.) 

executives support systems, decision support systems and group decision support systems)

Chapter 14 (section 14.1 and 14.2.) 

"systems as planed organizational change" (critical success factor and example) "Business process reengineering and process improvement"

Chapter 15 (section 15.1. and 15.2) 

"Understanding the business value of information system" and "the importance of change management in information system success and failure".

Chapter 16 (section 16.1. and 16)

"the growth of international information systems" and "Organizing international information systems".

 

 

Oral Presentation may also be selected from the following Group
Chapter 2 (MIS in Action, p. 64): How to benefits from customer Relationships Management Group 1
Chapter 3 (MIS in Action, p. 102): Identifying opportunities for strategic information systems Group 2

Chapter 4 (MIS in Action, p. 137),  Digitally enabling the enterprise: the top questions to ask

Chapter 13 (MIS in Action, p. 429) "designing a user-friendly web page"

Group 3
Chapter 6 (MIS in Action, p. 210): How to calculate the total cost of ownership (TCO) of the technology assets Group 4
Chapter 7 (MIS in Action, p. 237): How to make a data warehouse serve the business? Group 5
Chapter 5 (Make it your business, p. 151): How to conduct an ethical analysis? Group 6
Chapter 8 (Make it your business, p. 269): Developing a business-Driven telecommunication plan Group 7
Chapter 9 (Make it your business, p. 296): "how to integrate the wireless web site  business strategy" Group 8
Chapter 10 (Make it your business, p. 327): "Establishing the business requirements of an enterprise information portal" Group 9
Chapter 11 (Make it your business, p. 354)  "how to evaluate a DSS project?" Group 10

 

Grading

 

Quizzes (keep the three best one)

10 %

Project

10 %

Assignments, attendance & participation

15 % 

Midterm

25 %

Final

40 %

Total

100 %

 

Grade distribution

Range

Grade

>= 95

A

90-94

A-

87-89

B+

83-86

B

80-82

B-

77-79

C+

73-76

C

70-72

C-

65-69

D+

60-64

D

<= 59

F

Policies

  1. Students should check the website for class information regularly, you are responsible for any information posted on the website

  2. You will be expected to arrive in time and to remain in class until the end. If you must arrive late or leave early please inform before 24 hours.

  3. Quizzes will not be repeated, no "makeups",  even if absent with an excuse

  4. Absence for more than 7 hours results in 0 [attendance]

  5. Negotiation of the final grade is neither accepted nor discussed

   

 

 

 

Copyright: 2007