QM240: Introduction to Management Information Systems


Course description

Course Objectives

Content delivery strategy

Exercises and chapters to download

Schedule oral presentation


Course outline

Short Oral Presentation


Grade distribution





Course description

Teaching Assistant:TBF

The introduction to management of Information Systems course provides students with an introduction to the concepts, purposes, uses, and value of information systems and information resources in organizations. It introduces concepts and methods by which IT professionals design and implement systems and explains the technologies and processes for providing information and communications resources. The course illustrates opportunities for business professionals to employ technology resources. Students can build on their prerequisite understanding to investigate useful concepts, functions, and capabilities provided by information systems. Exercises will assist students in understanding system development processes, effective use of information systems, and quality concepts in providing inputs and using outputs from systems. Exercises may enable students majoring in functional areas to gain additional IS skills and system understanding through use of application packages in their major fields of study, such as accounting, finance or marketing. Team projects with actual clients demonstrate applied learning.

Course Objectives

By the end of this course, students will be able to


First, Identify components of information systems (i.e., what they are): organization, management and technology and how they relate to each other.


Second, Evaluate the effectiveness of business strategies involving IT components (i.e., how they affect the organization and its employees, and how they can make business more competitive and efficient).


Third, Help students to assimilate the skills needed to manage and use information systems in today’s changing technological and organizational settings. Specifically: technical skills, analytical skills, communications skills (both written as well as verbal), and interpersonal skills.

Course Content Delivery Strategy

The course content will be delivered using the following:

·        Use of Power Point with the multimedia projector

·        Hand notes (see my web site)

·        Use of my web site

·        Use of commercial tools: MS Excel & MS Access

See more information on the course


 Exercises and chapters to download

 Lab Tutorial on MS Access: (click to download MS Access file)



Download chapters ( click here to download   chapter 1, chapter 2; chapter 3, chapter 5; chapter 7,   chapter 9; chapter 11)

How to use MS Access through videos (click here)



Video to watch-Electronic theft (file to download)



Assignment 1: e-payment methods and e-payment gate in e-shopping (click here to download)- Due date:

Assignment 2: Management Decision Problem: Evaluation of Downtime) -(click here to download)- Due date :

Assignment 3: Management Decision Problem: Evaluation-Internet Service Provider)- (click here to download)- Due date:

Assignment 4: related-chapter 3 (Management Decision Problem: Price of oil)-Click here to download-due date

Assignment 5: Do you plan to select MIS as your major (click here) - Due date:  

Assignment 6: related to chapter 2 - Why do you or don't you shop online (click here) : Due date: ;

Assignment 7: related to chapter 2 - Business Problem Solving Case (see pp. 74-76): Due date: .

Assignment 8: related to chapter 9- Mobile commerce (click here)-Due date: ; Need to be returned using www.turnitin.com


Final project

Your project consist to select a case study and make an oral presentation about  "Search Engine Optimization" or Success and Failure in eGovernment Projects (www.egov4dev.org/success/case/). You may search for scientific papers from the following three online databanks (accessible  only from CBA - IP Based).

  1. ScienceDirect (from elesevier): www.sciencedirect.com

  2. Google scholar: http://scholar.google.com

  3. Informaworld (from Taylor & Francis): www.informaworld.com

  4. Emeraldinsight (From Emerald) www.emeraldinsight.com

Information system skills and system analysts

Scientific papers

 Team Groups

 Mark M Misic, David K Graf (2004) Systems analyst activities and skills in the new millennium. Journal of Systems and Software, Volume 71, Issues 1-2, April 2004, Pages 31-36. .


Khaled A. Alshare, Peggy L. Lane & Donald Miller (2011). Business Communication Skills in Information Systems (IS) Curricula: Perspectives of IS Educators and Students . Journal: Journal of Education for BusinessVolume 86, Issue 3, March 2011, pages 186-194


System analysts’ orientations and perceptions of system failure  
Information and Software Technology, Volume 41, Issue 2, 25 January 1999,
Pages 101-106


M.Gordon Hunter (1993). A strategy for identifying ‘excellent’ systems analysts  
The Journal of Strategic Information Systems, Volume 2, Issue 1, March 1993, Pages 15-26

MG Hunter…(1996). Ideal, advertised and actual systems a. Information Technology & People, 1996


PH Cheney, DP Hale… - (1990)Knowledge, skills and abilities of information systems professionals: past, present, and future. Information & Management, 1990 - Elsevier


A. J. A. M. van Deursen & J. A. G. M. van Dijk (2010). Measuring Internet Skills . International Journal of Human-Computer InteractionVolume 26, Issue 10, September 2010, pages 891-916


Schedule for Oral presentations

To be fixed later



Kenneth C. Laudon and Jane P. Laudon, Essentials of Management Information Systems, 10th Edition





Course Outline




Business information systems in your career

1.1. The Role of Information Systems in Business Today 

1.2. Perspectives on Information Systems and Information Technology  

1.3. Understanding Information Systems: A Business Problem-Solving Approach

1.4. Information Systems and Your Career


Chapter 1, 1 weeks


E-business: how business use information systems

2.1. Components of a Business

2.2. Types of Business Information Systems

2.3. Systems That Span the Enterprise

2.4. The Information System’s Function in Business

Chapter 2 -  2 weeks

Achieving competitive advantage with information systems

3.1. Using Information Systems to Achieve Competitive Advantage

3.2. Competing on a Global Scale

Chapter 3 – 1 1/2 weeks

Foundation of business intelligence : databases and information management

5.1. The Database Approach to Data Management

5.2. Database Management Systems

5.3.Using Databases to Improve Business Performance and Decision Making

5.4.Managing Data Resources

With Lab on MS Access done by Teaching Assistant

Chapter 5 - 1 1/2 weeks

Midterm exam



Securing information systems

7.1. System Vulnerability and Abuse + computer forensics (in 7.2)

7.3. Establishing a Framework for Security and Control

7.4. Technologies and Tools for Security


Chapter 7  -  2 week

 Ecommerce: Digital markets, digital codes

9.1. Electronic Commerce and the Internet

9.2. Electronic Commerce

9.3. Mobile commerce

9.4.Building an E-commerce Web Site

Chapter 9 - 1 week

Building information systems and managing projects

11.1. Problem Solving and Systems Development

11.2. Alternative System-building Approaches; including p. 374 (different phases of system development)

Chapter 11 - 1  week
Relevant databank for additional readings
  1. Google scholar: http://scholar.google.com
  2. ScienceDirect (from elesevier): www.sciencedirect.com
  3. Informaworld (from Taylor & Francis): www.informaworld.com
  4. emeraldinsight (From Emerald) www.emeraldinsight.com

Final Exam  00:00-00:00 covers the following sections  from

Chapter1: Section 1.2

Chapter 2: Section 2.2

Chapter 3: Section 3.1

Chapter 5: All sections

Chapter 7: Sections 7.1,  7.3 and 7.4

Chapter 9: Section 9.1, 9.2, 9.3 and 9.4

Chapter 11: Sections 11.1 and 11.2

Type of questions 


1) MCQ

2) True and False

3) Matching




Final Exam


One midterm


Quizzes (keep the best 4)


Assignments, cases and presentations


MS Access quiz


Project & Oral presentations

05 %




Grade distribution



>= 95




















<= 59



  1. Students should check the website for class information regularly, you are responsible for any information posted on the website

  2. You will be expected to arrive in time and to remain in class until the end. If you must arrive late or leave early please inform before 24 hours.

  3. Quizzes will not be repeated, no "makeups",  even if absent with an excuse

  4. Absence for more than 7 hours results in 0 [attendance]

  5. Negotiation of the final grade is neither accepted nor discussed

Guidelines how to send me e-mails

For many of us, e-mail is an important way to communicate. Using e-mails well can help us communicate effectively. Please observe the following guideline when you send me emails

  • Include an informative subject line. For example, if you include in the subject line “Missing Class Today”, I would have known immediately what the message was about.

  • Make sure your e-mail is set up to show your name correctly in recipients’ inboxes and not a nickname such as "pinky". If you use a nickname then consider your e-mail as ignored deleted

  • Start and end positively. Even if the e-mail  is something negative, such as a complain, begin with positive words, such as Dear Dr Kamel and end the same “Thank you”.

  • Keep paragraphs relatively short. Long paragraphs tend to be hard to read in e-mail. Therefore break your message into short paragraphs.

  • Select one lnguage when sending me e-mails and write me either in English or in Arabic. However don't mix the two. It is too bad for you and your image.

  • Ovoid use of "chat" language such as PLZ  for "please", 2 for "two",etc.

  • Proofread your e-mail  before sending it to me.